VIP Service

A dedicated growth team on retainer — strategy, build, content and search working as one instead of four separate vendors.

What VIP Covers

Named Account Team

A strategist, developer and content lead who already know your products and buyers.

Priority Delivery

Your requests jump the queue, with a committed response window during business hours.

Growth Roadmap

A rolling quarterly plan covering website, SEO, GEO and content — reviewed with you each month.

Proactive Maintenance

Updates, backups, uptime and security monitoring handled before they become incidents.

One Team, One Roadmap

Most companies lose momentum in the gaps between agencies. VIP removes the handovers: the people building your site are the people running your search growth.

  • Weekly working session instead of monthly status calls
  • Shared roadmap covering build, content and search
  • Direct channel to your team — no ticket queue
  • Quarterly strategy review with your leadership
  • Transparent hours and priority log
Discuss A Retainer

Standard Project vs VIP Retainer

Criterion Standard Project VIP Retainer
Scope Fixed deliverables Rolling quarterly roadmap
Response Shared queue Priority window
Team Assigned per project Named, consistent team
Reporting At milestones Monthly + quarterly review

How A Retainer Starts

01

Discovery

We review your site, search footprint and commercial targets to size the work.

02

Roadmap

A quarterly plan with priorities, owners and expected outcomes, agreed with you.

03

Delivery

Two-week sprints with a weekly working session and a shared priority log.

04

Review

Monthly reporting and a quarterly strategy review that re-prioritises the roadmap.

Your VIP Entitlements

Named account team

Priority delivery window

Rolling quarterly roadmap

Proactive maintenance & monitoring

Monthly reporting and quarterly review

VIP Questions

How is the retainer priced?

Retainers are scoped by monthly capacity rather than deliverables. After discovery we recommend the tier that fits your roadmap.

Is there a minimum term?

We ask for a three-month initial term so the roadmap has time to produce measurable results, then continue monthly.

Can we use unused hours?

Unused capacity can be carried into the following month within the same quarter.

Related Case Studies

Optical Products · B2B

VIVI Optics

Building a global optical brand website with SEO architecture, product content strategy and AI search preparation.

View Case Study

View All Case Studies

Let’s Build Your Growth Team

Tell us your targets and we will propose a retainer that matches them.

Request Free Audit